Accessing Banking Services During COVID-19

UPDATED: October 1, 2021

The following communities with Enterprise Bank locations have implemented an indoor mask mandate for all businesses. Bank branches in these communities will require all customers and visitors to wear face masks indoors.

Communities: 

  • Billerica/North Billerica
  • Lexington
  • Westford

Please check with your local branch for any changes to current ordinances.


To protect the health and safety of our team members and our customers we request that UNVACCINATED CUSTOMERS CONTINUE TO WEAR FACE MASKS based on current Centers for Disease Control, state, and local guidance.

We will continue to monitor updates to protect the health and safety of our team members, our customers, and our vendors. All 26 branch locations are fully open and available to help with your banking needs.

As a reminder, you can conduct various banking transactions remotely from your home or office – 24 hours a day, 7 days a week – with our online and mobile banking options.

To learn more about our Digital Banking Options, use these links:

To connect with our Call Center for customer service, please dial 877-671-2265

Safety Precautions to Expect when Visiting a Branch 

  • To protect the health and safety of our team members and our customers we request that UNVACCINATED CUSTOMERS CONTINUE TO WEAR FACE MASKS based on current Centers for Disease Control, state, and local guidance. Local guidance may require all customers and visitors to wear a face mask.
  • Please observe and obey physical distancing markers outside and inside the branch. Cones and/or other floor markers will be placed six feet apart to allow proper distancing while waiting to enter the branch or for a transaction.
  • Sneeze guards will be in place at teller windows/pods, designated customer meeting areas, lobby desks, and vestibule service counters.

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Leaving Site Confirmation